Professional Services
The possibility of issuing digital work orders, preventive scheduling of interventions, calendar and map display of the same. Within the platform, there is also a ticketing portal, which allows customers (clients) to create requests (tickets) and monitor the execution of issued tickets, as well as asset management for managing the maintenance processes of specific machines, machine elements and equipment.
Izazovi
- Optimize the response time to the reported failure.
- Poboljšati komunikaciju sa klijentima ili odgovornim licima o statusu intervencije.
- Skratite trajanje intervencije.
- Smanjite procenat zastoja mašina ili opreme zbog nedostatka redovnog održavanja.
- Optimizovati troškove intervencija.
- Poboljšati organizaciju i upravljanje resursima.
Rešenja
- Portal za prijavu kvarova sa automatskim obaveštavanjem odgovornih lica.
- Automatsko obaveštavanje odgovornih lica o promenama statusa intervencije
- Unapred definisane radne liste prema vrsti kvara ili intervencije.
- Kontrola prosečnog vremena otkaza opreme, planiranje redovnog održavanja i automatsko generisanje radnih naloga prema definisanoj dinamici.
- Mapa i kalendarski prikaz intervencija pruža mogućnost optimizacije troškova, povećanja dostupnosti i poboljšanja organizacije resursa.
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