Digital Infrastructure
The possibility of issuing digital work orders, preventive scheduling of interventions, calendar and map display of the same. Within the platform, there is also a ticketing portal, which allows customers (clients) to create requests (tickets) and monitor the execution of issued tickets, as well as asset management for managing the maintenance processes of specific machines, machine elements and equipment.
Challenges
- Optimize the response time to the reported failure.
- Improve communication with clients or responsible persons about the status of the intervention.
- Shorten the duration of the intervention.
- Reduce the percentage of machine or equipment downtime due to lack of regular maintenance.
- Optimize the costs of interventions.
- Improve the organization of resources.
Solutions
- Portal for reporting faults with automatic notification of responsible persons.
- Automatic notification of responsible persons about changes in intervention status
- Predefined work lists according to the type of failure or intervention.
- Control of average equipment failure time, regular maintenance planning and automatic generation of work orders according to defined dynamics.
- The map and calendar display of interventions provides the possibility of optimizing costs, increasing availability and improving the organization of resources.
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